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Customer Testimonials

When you bank with New Tripoli Bank, you're more than just an account number. Each of our customers is an individual with their own financial goals and it's our job to help each of them achieve those goals. We accomplish this through personalized service and by getting to know our customers better.

But don't just take our word for it! See what our many personal and business customers have to say about their experience with New Tripoli Bank.

Kyle Pezoldt has worked at the Kuhnsville Car Wash since he was in high school. The car wash has served commuters in Allentown and the Lehigh Valley since 1988, specializing in exterior and interior vehicle cleaning. When it came time for the original owner to retire, Kyle, who was managing the business, was a logical choice to take over owning the business. This was his first time owning his own business and he needed expert guidance on financing a newly acquired business.

The Car Wash has long been a customer of New Tripoli Bank, so Kyle took the advice of his predecessor and sat down with Dave Sherwin, VP Commercial Lending, to discuss the details of a business loan that would allow him to take over the car wash while working within his finances. He now uses New Tripoli Bank for his business's deposits, relying on our coin counting services to handle the large amounts of cash his business deals with.

Chad Balliet has always had a passion for biking, but he could never find the perfect bike shop that combined excellent service with a sense of community. That's why several years ago he decided to open up his own bike shop, South Mountain Cycle, in Emmaus, PA. Their shop caters to the hardcore cycling enthusiasts as well as the casual bike rider who maybe just wants a fun way to lose a few pounds, and everything in between.

When his business had the opportunity to purchase a building, Chad looked to New Tripoli Bank to help finance his business' expansion. Now he owns the 12,000 ft² space that houses both his bike shop and the attached café, which he hopes will serve as a meeting place for the local community to come and share in his passion for cycling.

Thomas Jankowski had a vision for the future: he wanted to apply his love of engineering and computer science to provide cement plants with technology that would allow them to operate more efficiently while being more environmentally friendly. Since 1989, his company, Profi-Vision, has served as a general contractor for businesses around the world looking to modernize their plants, keep up with environmental regulations, and provide training for their engineers.

When Profi-Vision was looking to upgrade to a new headquarters in Fogelsville, PA, Thomas came to New Tripoli Bank. He laid out his business' goals and and New Tripoli Bank was able to offer several solutions that fit Profi-Vision's needs. Thomas was impressed with New Tripoli Bank taking extra interest in the specific needs of his business and appreciated the personalized touch he receives from the Bank compared to the larger banks he's worked with in the past.

Mike Adams knows a thing or two about coffee. As an emergency first responder, he relied on coffee for those early mornings and late nights. He decided that firefighters, nurses, and police officers deserve a better cup of joe. That's why he founded Firehouse Coffee in Mertztown, PA, to provide properly roasted and flavored coffee for our first responders. Firehouse Coffee offers a wide selection of specialties blends for every palate and works with local businesses to create unique flavors you can't find anywhere else. Whether you're looking for a cup of brew on your way to work or need to restock your home supply of K Cups, Firehouse Coffee has you covered.

When Mike was having trouble securing financing to buy a roastery that his business relied on, he came to New Tripoli Bank. Bob Kern, VP Commercial Lending, helped Mike take control of his inventory and arrange the purchase of his own roaster so Firehouse Coffee could handle the roasting themselves. Now they're serving up smiles at their new location on Kutztown Road in Mertztown and Mike is looking forward to big things for the business' future. New Tripoli Bank will be right there with him making sure his business succeeds!

Laurie and Dan Wuchter did not have a traditional banking relationship. They had borrowed from various sources at above market rates to make repairs on the building that is home to the Allentown Fairgrounds Farmers Market. New Tripoli Bank was able to consolidate the loans which gave them a much lower monthly payment and improved their cash flow, allowing them to focus on the farmers market and the businesses who lease space.

The Allentown Fairgrounds Farmers Market has been a mainstay of Allentown's West End for 70 years, featuring meat and produce from local farmers and businesses. Laurie and Dan Wuchter were initially business owners at the market when they met, later married and eventually became co-owners of the farmers market. The farmers market is open Thursday through Saturday every week and features over 50 vendors that include butchers, produce stands, prepared foods, arts and crafts stores, a barbershop, and more.

Barry Isett & Associates is a mainstay of our community. If you've driven around the Lehigh Valley, you've undoubtedly seen a project they were involved with. This employee-owned, multi-discipline engineering firm has deep roots in our region both in their business relationships and their commitment to giving back through community service, volunteering, and providing educational opportunities for future engineers.

When it was time for Barry Isett & Associates to finance their new headquarters, their CEO Kevin Campbell knew they wanted a bank who cared as much about the community as they did. New Tripoli Bank provided the firm with quick and flexible financing options while also representing the same commitment to supporting our region through community service and volunteering. We provided them with financing to purchase the property and later worked with them to fund the construction of their beautiful Allentown headquarters.

Maria Ortiz didn't start in real estate, but when her family business began to take off and break into residential development, she swapped careers and joined her father Klever to help manage the development projects for Zitro & Roni Real Estate, the business they co-own together. Having worked on business properties in the Lehigh Valley, Zitro & Roni has expanded and is currently revitalizing several buildings in Hazelton, converting the unused real estate into affordable, high-quality apartments to meet the residential needs of the community.

Maria was worried about finding funding for these projects which were outside of her business' area, but New Tripoli Bank was happy to provide our longtime business customer with funding to help revitalize these buildings, even if it's not in our market. We believe in our customers' financial goals and are ready to provide them the tools they need to expand and succeed.

Jonathan and Andrew Miller grew up in the farming business. Their grandfather Chris Dornbierer started the business in 1976 after immigrating from Switzerland two decades earlier, and the brothers inherited the business when their father retired in 2021. Together the two provide our community with a wide selection of flowers, both annuals and perennials, as well as vegetables and a few shrubs. Their business operates throughout the year, offering seasonal flora to decorate our churches, businesses, and homes.

The Millers knew they wanted a banking partner that understands the needs of a small family-owned business, which is why they came to New Tripoli Bank. With farm work requiring them to operate outside of standard business hours, our ATMs, night deposit, and mobile banking tools are exactly what John and Andrew need to bank on their schedule. The bank was crucial in supporting Blue Mountain Farms when COVID hit, helping them to keep going while their biggest customers had to close in the spring.